Spectra Logic 10000 User Manual Page 1

Copyright © 2002 Spectra Logic Corporation. All rights reserved.P.N. 92844007 Revision C

Chapter 1. Introduction10About the Spectra 10000 LibraryThe Spectra 10000 library configured for SCSI operation includes up to four Sony AIT tape dri

Chapter 7. Troubleshooting100System Fault with Drive FaultA system fault may be concurrent with a drive fault. In Figure 7-7, the Drive 2 is also sho

Chapter 7. Troubleshooting101Tape Drive ProblemsTape drive will not write data1. The tape may be write-protected, or at the end of its usable life. M

Chapter 7. Troubleshooting102Tape stuck in driveIf the library does not respond to a move command and the initial source is a drive, the tape may be

Chapter 7. Troubleshooting103Bar Code ProblemsLabels not read1. On the library’s fourth Configuration screen, ensure that the Barcode Enable setting

Chapter 7. Troubleshooting104

1058 Technical Support and ServiceIf you have difficulties with the library:During initial installation: Carefully review the procedures for prepari

Chapter 8. Technical Support and Service106Spectra Logic Repair PolicyLimited WarrantySpectra Logic warrants the tape library to be in good working o

Chapter 8. Technical Support and Service107Warranty ShippingThe library must be returned in the original carton and packed with the original packing

Chapter 8. Technical Support and Service108Advanced Technical Support OptionsAdvanced Exchange ServiceAdvanced Exchange service includes access to a

Chapter 8. Technical Support and Service109Contacting Technical SupportOpening a Support TicketIf you have a problem which cannot be resolved by foll

Chapter 1. Introduction11Library ComponentsFront Panel ComponentsFront Panel Release This releases the hinged front door panel when a plastic card

Chapter 8. Technical Support and Service110How to Contact Technical SupportProfessional ServicesSpectra Logic’s Professional Services group provides

111Appendix A. Library SpecificationsThis chapter includes information on:• Library Specifications• Sony AIT Tape Drive Specifications• Sony AIT Medi

Appendix A. Library Specifications112Physical SpecificationsPower RequirementsLibrary ReliabilityThe library itself (excluding drives) has been desig

Appendix A. Library Specifications113Sony AIT Tape Drive SpecificationsThis section includes details on Sony AIT drives. For more information, consul

Appendix A. Library Specifications114Available AIT Drive System Compatibility ModesCompatibility modes need to be used only if specified for the oper

Appendix A. Library Specifications115Functional Changes for Specific Drive Emulation SelectionsSelecting different AIT drive emulation modes makes th

Appendix A. Library Specifications116Sony AIT Media Specifications This section outlines the media specifications and recommended bar codes for tape

Appendix A. Library Specifications117Bar Code SpecificationsSpectra 10000 libraries can accommodate an optional bar code scanner.• Use labels specifi

Appendix A. Library Specifications118The SCSI BusWhen considering SCSI bus configuration, be sure to note:• Whether the bus and attached devices are

Appendix A. Library Specifications119SCSI Cables and TerminatorsThe following SCSI cables and terminators are available from Spectra Logic. Unless no

Chapter 1. Introduction12Library Menu ScreensEach menu screen on the library uses interactive buttons, like those shown below. You can touch these bu

Appendix A. Library Specifications120Single-Ended/Low-Voltage Differential SCSI ConnectorsPin Assignments Pin assignments for single-ended/low-volta

Appendix A. Library Specifications121• We recommend using active SCSI terminators on fast single-ended SCSI busses. The active terminator helps maint

Appendix A. Library Specifications122High-Voltage Differential Differential SCSI ConnectorsPin Assignments Pin assignments for differential 68-pin m

Appendix A. Library Specifications123• On the differential SCSI bus, signal information is sent through a wire pair. The voltage difference between t

Appendix A. Library Specifications124

125Appendix B. Regulatory and Safety StandardsSafety Agency StandardsThe Spectra 10000 library complies with the following domestic and international

Appendix B. Regulatory and Safety Standards126Japan BMPT Vfg 243/1991 We hereby certify that the Spectra 10000 library is in compliance with the req

Appendix B. Regulatory and Safety Standards127EU Declaration of ConformityWe:Spectra Logic Corporation, 1700 North 55th Street, Boulder, CO 80301USAd

Appendix B. Regulatory and Safety Standards128The Spectra 10000 Library complies with all safety relevant provisions referring to:• Protection agains

129IndexAAC powerconnecting 43warnings 3accessorieslibrary 25ordering 92adjusting the LCD 48, 49agreementslicensing 2warranty 106air filter (replacing

Chapter 1. Introduction13The overall structure of the menu screens is illustrated in the following diagram; important settings are listed beside the

Index130certificationsBMPT Vfg 243/1991 (Germany) 126EU Declaration of Conformity 127FCC 125safety 125VCCI (Japan) 126changing hosts 85checksums 65cle

Index131e-mail Spectra Logicordering media 92sales 92technical support 110emulationsetting library 49tape drive settings 54, 114–115enclosed rack moun

Index132interfaceSSCL 10internal components 14internal power supply 14JJapanese VCCI Certification 126KKnowledge Base 110Llabelscustom bar codes 91ord

Index133lithium batterywarning 3loading tapes 58bulk load 58exchange media 61loaner library 106locking screens 74LVD SCSI 118Mmailing addressSpectra L

Index134Qqueued unloads 61enabling 61Rrack mount library 27read/write confidence test 86read/write errorstroubleshooting 87rear panel componentsFibre

Index135single-ended SCSI 118specificationsAIT media 116bar code labels 117environmental 26library 112power 112reliability 112tape drives 113Spectra L

Index136UUCM board 14unloading tapes 58bulk unload 60exchange media 61queued unload 61queued unloads 61upgradesfirmware 68VVCCI Certification 126versi

Chapter 1. Introduction14Internal ComponentsTape Drives The library includes up to four Sony AIT tape drives, installed in the library on customize

Chapter 1. Introduction15SCSI Library Rear Panel ComponentsSCSI Ports The four SCSI ports enable you to connect the library as a device on a SCSI b

Chapter 1. Introduction16Fibre Channel Library Rear Panel Components Fibre Channel Port The Fibre Channel port allows you to choose between three

Chapter 1. Introduction17Library Configuration The library configuration switch determines the operating mode of the library. The library configura

Chapter 1. Introduction18Storage Management OptionsFollowing are a few examples of how the Spectra 10000 library can be used in different storage man

Chapter 1. Introduction19Storage Area Network (SAN) Environment Figure 1-8 A Fibre Channel library in one type of SAN environment.Figure 1-9 A Fibre

Notices2NoticesExcept as expressly stated herein, Spectra Logic Corporation makes available the Spectra 10000 Library and associated documentation on

Chapter 1. Introduction20Professional ServicesSpectra Logic’s Professional Services group provides many services related to Spectra Logic libraries.

212 Preparing the Host SystemThis chapter reviews the following operating system information:• Selecting a SCSI Bus for the Library (SCSI Libraries On

Chapter 2. Preparing the Host System22Selecting a SCSI Bus for the Library (SCSI Libraries Only) The single-ended/low-voltage differential (SE/LVD) l

Chapter 2. Preparing the Host System23already in use, and which SCSI IDs are still available. The library requires one SCSI ID for each installed dri

Chapter 2. Preparing the Host System24

253 Preparing the LibraryPreparing the library includes the following, which are outlined in this chapter:• Unpacking the Library• Selecting an Approp

Chapter 3. Preparing the Library26Selecting an Appropriate Environment for the LibraryMedia and Hardware EnvironmentWhen planning the installation of

Chapter 3. Preparing the Library27Air QualityLarge quantities of airborne particles cause erratic operation of the drives and library. The library co

Chapter 3. Preparing the Library28Preparing to Connect the LibraryBefore connecting the library to the host system, you must prepare the library by c

Chapter 3. Preparing the Library29Selecting the Mode of Library OperationA SCSI library can operate in either single-bus or dual-bus mode.Note: The f

Notices3Warnings and CautionsTapesCaution: Use only the data cartridges approved for use in the particular drives installed in your Spectra 10000 libr

Chapter 3. Preparing the Library30Dual Bus ModeIf you want to use two hosts, or if you have a library (either single-ended or differential) with thre

Chapter 3. Preparing the Library31Split-Bus ConfigurationThe library firmware version 5.00 (and later) has the ability to logically split the library

Chapter 3. Preparing the Library32By default, the Library 2 Slots is set to Off for no split logical library operation (Figure 3-2).2. Using the Libr

Chapter 3. Preparing the Library33Managing the Split-Bus ConfigurationA split logical library appears to the host system as two independent physical

Chapter 3. Preparing the Library34As explained above, each logical library has a separate SCSI bus, separate drives, and separate slots. The followin

Chapter 3. Preparing the Library35Possible Logical Library Configuration 2 In the example below, the division of slots is not equal between host m

Chapter 3. Preparing the Library36Setting SCSI IDsFirst, make sure that the library power is off, then set the library on a work surface with the rea

Chapter 3. Preparing the Library37Library SCSI ID In both single and dual bus mode, the Library SCSI ID switch on the rear panel determines the SCSI

Chapter 3. Preparing the Library38Setting the Library Configuration SwitchWith the library off, use the Spectra Logic screwdriver to set the configur

Chapter 3. Preparing the Library39Connecting the SCSI Cables and TerminatorsFour 68-pin micro-SCSI connectors on the rear panel connect the library t

Notices4Rack MountingCablingCaution: Flat SCSI cables need a minimum rack depth of 27 inches, and the rack must be EMI/RFI shielded. Round SCSI cables

Chapter 3. Preparing the Library40Connecting the Serial CableMost backup software packages do not require a serial connection between the library and

Chapter 3. Preparing the Library41Connecting the Library to Fibre ChannelConsult the documentation for your host operating systems and Fibre Channel

Chapter 3. Preparing the Library42The library supports arbitrated loop topology with various methods of connectivity. Connect the other end of the ca

Chapter 3. Preparing the Library43Connecting the AC PowerConnect the AC power cord supplied with the library to the AC connector on the rear of the l

Chapter 3. Preparing the Library44

454 Configuring the LibraryAfter you have prepared and connected the host and the library, you are ready to power up the library and configure the lib

Chapter 4. Configuring the Library465. Touch the + and - symbols next to the SCSI Bus 2 ID button to scroll through the SCSI IDs and select the appro

Chapter 4. Configuring the Library47Setting Library ParametersSet the library’s operating parameters by using the four library configuration screens.

Chapter 4. Configuring the Library48Brightness, Contrast, and VolumeSet the front panel’s brightness, contrast, and volume from the first Configurati

Chapter 4. Configuring the Library49TimeSet the time from the first Configuration screen. To get there from the main screen, press Config. This proce

5ContentsNotices . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2License Agreeme

Chapter 4. Configuring the Library50SCSI InitiatorSet the SCSI Initiator mode from the second configuration screen; to get there from the main screen

Chapter 4. Configuring the Library51Fibre Channel Information ScreenThis screen provides information on the Fibre Channel connection and controller.

Chapter 4. Configuring the Library52The fields are described here: Loop ID The library’s current ID number on the Fibre Channel loop. See Soft and

Chapter 4. Configuring the Library53Soft and Hard AddressesWhen a Fibre Channel loop initializes, it tries to assign requested ID numbers to devices

Chapter 4. Configuring the Library54Configuring Library Tape Drive SettingsDepending on the host you are using with the library, you may need to adju

Chapter 4. Configuring the Library55Checking for Correct OperationTwo performance checks should be performed on all new libraries after connecting an

Chapter 4. Configuring the Library562. From the main screen, touch the SPECTRA 10000 button to view the Spectra 10000 screen (Figure 4-3).• Examine t

575 Operating the LibraryThis chapter describes common tasks you may perform when operating the library, including:• Inserting Tapes•Moving Tapes• Rem

Chapter 5. Operating the Library58Inserting TapesIndividually Loading TapesTo load a single tape into the library:1. Insert a tape into the library f

Chapter 5. Operating the Library59Moving TapesTo move a single tape, use the Move Tapes screen. To access this screen, from the main screen, touch Ma

Contents6Chapter 3. Preparing the Library 25Unpacking the Library . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Chapter 5. Operating the Library60Removing TapesThere are several different ways to remove tapes from the library, including:Bulk Unload Emptying a

Chapter 5. Operating the Library61Exchange MediaThis feature allows you to sequentially replace tapes that were just unloaded using the bulk unload f

Chapter 5. Operating the Library62this feature). When this period expires, the library displays the Queued Unload message on the main screen (Figure

Chapter 5. Operating the Library63To begin the queued unload:1. Touch the Queued Unload button in the center of the main screen. The Move Tapes scree

Chapter 5. Operating the Library64Viewing and Enabling Bar CodesEnable bar code scanning options using the library’s fourth Configuration screen, sho

Chapter 5. Operating the Library65Barcode Chksum The library supports Code 39 bar code labels, with or without a checksum digit. Configure the libr

Chapter 5. Operating the Library66The bar code screen displays the bar code numbers and slots of bar coded media as follows:• The first column (Slot)

Chapter 5. Operating the Library67Creating a Backup Firmware TapeYou should always have a backup code tape on hand before you upgrade to newer firmwa

Chapter 5. Operating the Library68Upgrading Library FirmwareYou can upgrade the library firmware to take advantage of new features or system compatib

Chapter 5. Operating the Library69Loading Library Firmware1. If a tape is present in Drive 1, unload it from the drive.2. From the main screen, selec

Contents7Chapter 6. Maintaining the Library 79Accessing Library Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Chapter 5. Operating the Library704. Touch OK to begin the firmware upgrade. Library control reverts to the boot code and the FPROMs are updated with

Chapter 5. Operating the Library71Upgrading Drive FirmwareTo upgrade the drive firmware, you need an AIT code tape containing the latest drive firmwa

Chapter 5. Operating the Library72Resetting Drive Emulation1. Go to the main Configuration screen and touch More > More > More to get to the Em

Chapter 5. Operating the Library73Using PasswordsSpectra 10000 libraries have three levels of password protection. System Administrator This person

Chapter 5. Operating the Library74Locking ScreensAnyone with the User password can lock the library screens and prevent a non-user from accessing the

Chapter 5. Operating the Library754. To access library functions, enter the user password when prompted. The Screen Unlocked dialog box appears, prom

Chapter 5. Operating the Library76Copying Data From Non-AIT Tapes to AIT TapesThe media compatibility engine (MCE) allows you to copy data from one n

Chapter 5. Operating the Library77Using the MCE UtilityTo access the MCE screen, touch the MCE button from the main menu screen. The MCE Select scree

Chapter 5. Operating the Library78

796 Maintaining the LibraryThis chapter describes tasks you may perform when maintaining the library, including:• Accessing Library Information• Acces

Contents8Appendix A. Library Specifications 111Library Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Chapter 6. Maintaining the Library80Accessing Library InformationTo access detailed library information, check the statistics and information located

Chapter 6. Maintaining the Library81Accessing Drive InformationThere are several ways to access detailed library information, including checking the

Chapter 6. Maintaining the Library82From the Drive Info screen, you can:• Touch the Upgrade button to move a firmware upgrade tape from the library d

Chapter 6. Maintaining the Library83MD S/N Drive information.Revision Number Used only for diagnostic troubleshooting.Drive S/N Drive serial nu

Chapter 6. Maintaining the Library84Replacing the Air FilterSpectra 10000 libraries have a front panel with a removable air filter. Inspect these fil

Chapter 6. Maintaining the Library852. Swing the grill open (Figure 6-5).3. Inspect the filter, replacing if necessary.4. Close the grill, making sur

Chapter 6. Maintaining the Library86Cleaning DrivesBuilt-In Cleaning FeatureThe Sony AIT drive uses a built-in head cleaner designed to last for the

Chapter 6. Maintaining the Library87Tape Drive Head CleaningHead cleaning with a Sony SDX-TCL cleaning cartridge should be performed every 100 hours

Chapter 6. Maintaining the Library88Handling TapesProper handling of tape catridges is essential to ensuring data integrity.• Tape cartridges must be

Chapter 6. Maintaining the Library89Packing the Library for ShipmentIf you are shipping the library:From One Location to Another Note the packing p

91 IntroductionAbout This GuideThis guide describes the installation and operation of the Spectra 10000 library, including troubleshooting information

Chapter 6. Maintaining the Library906. Place the top foam cushions over the library (Figure 6-6).7. Lay the necessary paperwork in the library box.8.

Chapter 6. Maintaining the Library91Additional Media and AccessoriesCertified MediaHigh-Quality Media Spectra Logic certifies only Sony AIT Advance

Chapter 6. Maintaining the Library92Ordering Media and AccessoriesTo take advantage of the many benefits offered by approved Spectra Logic media and

937 TroubleshootingThis chapter provides suggestions for solving problems that you might encounter when configuring or operating the library.Troublesh

Chapter 7. Troubleshooting94Library Operation ProblemsLibrary hangs, will not boot, or does not communicate with host1. Check that the library power

Chapter 7. Troubleshooting95Library powers up with drive faultsIf the library powers up, but registers faults on installed drives, touch one of the d

Chapter 7. Troubleshooting963. Slide the cover back about one-half inch, then lift the cover off the library.4. Check if you have a drive installed i

Chapter 7. Troubleshooting976. The fuses are visible through the fuse cutout in the library base plate. Replace the blown fuse with a fast-blow (stan

Chapter 7. Troubleshooting98Drive fault displayedTouch the drive button for the drive showing the fault (Drive 4 in Figure 7-5) to view the detailed

Chapter 7. Troubleshooting99Drive alert displayedTouch the drive button showing the alert (Drive 3 in Figure 7-6) to view the detailed alert informat